Privacy Policy

This Privacy Policy explains how Locksmith Pros (“we,” “us,” or “our”) collects, uses and protects information when you visit 247uslocksmith.com (the “Site”) or contact us by phone or text. By using the Site or contacting us, you agree to this policy.

Information we collect

• Information you give us. When you call, text or otherwise contact us, we may collect your name, phone number, the address or location where you need service, vehicle details, and a description of the problem.
• Call information. We may use call-tracking technology that records the phone number you call from, the date, time and length of the call, and, where allowed by law, a recording of the call for quality, training and dispute resolution.
• Information collected automatically. Like most websites, the Site and our hosting provider may collect your IP address, browser type, device type, pages visited, referring website and the date and time of your visit.
• Cookies. The Site may use cookies and similar technologies for basic functions and, if enabled, analytics that help us understand how visitors use the Site.

How we use your information

• To respond to your request and send a locksmith to your location
• To give you a quote and confirm your appointment
• To verify that you own or are authorized to access the property or vehicle
• To improve our service, train staff and resolve disputes
• To operate, secure and improve the Site
• To comply with the law and protect our rights

How we share your information

We do not sell your personal information. We share it only as needed to provide the service you asked for, including with:

• The locksmith who performs your job, who may be an independent, licensed locksmith company, so they can reach you and complete the work
• Service providers that help us run the business, such as phone, call-tracking, hosting and analytics providers
• Authorities, when required by law or to protect the safety of you, us or others

Text messages

If you contact us by text, we may text you back about your service request. We do not send marketing texts without your consent. Reply STOP to opt out at any time. Message and data rates may apply.

Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Your choices

• You can ask us what personal information we hold about you and request that we correct or delete it, subject to legal limits.
• You can set your browser to refuse cookies, though some parts of the Site may not work properly.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

Third-party links

The Site may link to other websites, such as the Texas Department of Public Safety. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Locksmith Pros
2501 5th St, Wichita Falls, TX 76301
Email: uslocksmith159@gmail.com
Phone: (940) XXX-XXXX